JEWELRY CARE

Wear your jewelry often…air causes silver to oxidize, however the oils in your body will protect it. Store your Sterling Silver in an airtight Ziploc bag when not wearing it.

Do not use liquid silver cleaner, especially tarnish-removing dips. These will remove the beautiful antiqued look on the Bali silver beads and also alter the stamped design on the silver letter beads.

Do not wear your jewelry to bathe in, swim, or while washing dishes (or just avoid the dishes!). Repeated exposure to water may cause the jewelry wire on which your bracelet is strung to stretch. Remove your jewelry for sleeping - Movement during sleep causes stress.

Store your silver jewelry in a cool, dry place out of direct sunlight, and polish them with a silver polishing cloth every two weeks for best results. Following these few tips will lengthen the period of time between maintenance re-stringing. Please contact us if you have any questions.

WARRANTY

As with most stores, we generally do not accept returns on personalized items. Your order is made to your specifications and cannot be resold to someone else if it is returned.

90 DAYS FROM DATE OF PURCHASE

We work hard to provide and use the best quality available. Before any of our custom/personalized pieces are shipped from our design studio, we inspect it for quality and craftmanship. However, if your custom jewelry piece was made incorrectly (not to your specifications) or has a defect (in manufacturing) we will be happy to replace it at no charge. Please notify us immediately for further instructions. We will refund your shipping charges in credit

IF ISSUES ARISE AFTER 90 DAYS
This would be considered wear & tear. We would be happy to repair your jewelry piece if needed. Please contact us for estimate.